Please check the shipping/processing turn around. All of my custom orders should take no more than 1 week.
I do not work Weekends. It’s the time I spend with my family so any orders placed after 5pm Friday, will not be started or shipped until Monday.
I am not responsible for items marked DELIVERED. Please check with your local post office to see if they have your items at their office.
I can expedite for a fee.
Also, if shipping is exponentially less than the added cost, I will refund. Do remember that shipping isn’t just the USPS cost. It also includes materials, ink, and extras, but I do my best to keep it fair. I do have to err on the heavier side as multiples are often purchased or larger items are in the same listing that would cost more to ship. If you have a question about shipping, please contact me.
Refunds and Exchanges
Refunds are not available on these products. Once they leave my home, I am not responsible for the Items. Please purchase insurance on the smaller Items if you are concerned about shipping issues. If it says delivered, and you have not received, please check with your local post office as larger packages do sometimes get held.
Additional Policies and FAQs
I cannot ship out of the continental USA at this time. I apologize for the inconvenience.